Spanlink in the News



Webinars

Webinar: Monitor Social Media in the Contact Center to Enable Proactive Customer Service

November 20, 2011
Date: Thursday, December 15 Time: 2:00 p.m. EST/11:00 a.m. CST Did you know.... ...that 2/3 of Americans use Social Media?    &nbs...

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Category: Cisco Systems, Events, Webinars

Webinar: Emerging Customer Response Channels - KPIs in Social Response

February 11, 2011
Title:    Executive Think Tank - Emerging Customer Response Channels - KPIs in Social Response Date:   Thursday, February 17...

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Category: Webinars

Webinar: Spanlink Support: Safeguard your Contact Center

February 09, 2011
  Date: Thursday, March 10, 2011 Time: 2 p.m. EST/11 a.m. PST (30 minutes)   SafeGuard Monitoring Tools Outside-in monitor...

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Category: Cisco Systems, Events, Webinars