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See You at Cisco Live! #CLUS
May 07, 2012
Join Spanlink June11—14 at Cisco Live in San Diego! Cisco Live is your once-a-year opportunity to build your knowledge, sharpen your s...
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Join Spanlink at Cisco Tech Days in Salt Lake City!
May 07, 2012
Spanlink is sponsoring this year's Cisco Tech Day in Sandy, UT. Be our guest! Attend For Free! Wednesday, May 16 Salt Lake Community College ...
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[PODCAST] Spanlink CEO Talks to Telecom Reseller about Cloud Contact Center and the Mid-Market
April 25, 2012
Spanlink Expands Into Smaller Contact Centers and the Cloud. Listen to Spanlink CEO Eric LeBow and Telecom Reseller's Gary Audin discuss Spanlink's e...
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Spanlink and Convergys Partner to Develop Cloud Contact Center Solution
March 26, 2012
MINNEAPOLIS—March 26, 2012— Spanlink Communications, a Cisco partner focused on designing, implementing and supporting contact center an...
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Spanlink Takes Customer Service Commitment to the next level with the Spanlink Guarantee
March 26, 2012
Guarantee enables companies to buy Cisco Collaboration and Contact Center Solutions with Confidence MINNEAPOLIS – March 26,...
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Spanlink Communications Secures Cisco TelePresence Video Advanced ATP Certification
February 23, 2012
Spanlink Expands Collaboration Portfolio with Cisco TelePresence Video Solutions Minneapolis—February 23, 2012—Spanlink Communicati...
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Spanlink Communications Recognized by Cisco for Excellence in Customer Satisfaction
February 07, 2012
MINNEAPOLIS—February 7, 2012– Spanlink Communications announced today that it has been recognized with a Customer Satisfaction Excellenc...
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Join Cisco & Spanlink In NYC and VA! Social Media Customer Care Event Hits the Northeast in March
January 31, 2012
80% of companies world-wide are now talked about on Twitter and that activity is largely contributed by consumers. Research shows that busi...
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Spanlink Communications and Altitude Software Partner to Provide Contact Centers Sophisticated Agent Scripting Tools
January 09, 2012
Spanlink Customers to Benefit from Altitude uCI Campaign Scripting and Agent Desktop Tools Chicago, IL, USA, January 9, 2012 – Altitude Softwar...
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Webinar: Monitor Social Media in the Contact Center to Enable Proactive Customer Service
November 20, 2011
Date: Thursday, December 15 Time: 2:00 p.m. EST/11:00 a.m. CST Did you know.... ...that 2/3 of Americans use Social Media? &nbs...
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Spanlink Communications Names Scott Vincent Executive Vice President of Sales
November 14, 2011
Industry Veteran Joins Spanlink Leadership Team to Drive Cisco Customer Collaboration Sales MINNEAPOLIS – Nov. 14, 2011—Spanlink Commu...
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Spanlink Sponsors Dallas Business Journals Event - Social Media Roadmap Series
November 01, 2011
Thursday, November 3, 2011 8-10:00 a.m. Cisco Systems 2300 East President George Bush HWY, Building 6 Richardson, TX 75082 The Dallas Business Jo...
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Spanlink Communications Achieves Cisco Master Unified Communications Specialization for Fourth Consecutive Year
October 17, 2011
Designation Recognizes Spanlink with Highest Level of Unified Communication Expertise, Lifecycle Services and Success in Sales MINNE...
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MobileMiner App now Available in Cisco AppHQ
September 12, 2011
MobileMiner, the Spanlink-built application powered by Spanlink SocialWatch and Cisco SocialMiner, is now available! To learn more and to purchase Mob...
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News Update: Spanlink and Cisco Expand Social Media Customer Care Road Show to 11 New Cities
September 12, 2011
Popular demand drives @Spanlink and #CiscoCC Social Media events to the South and West MINNEAPOLIS—September 12, 2011—Spanlink Communicat...
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Free Event: Spanlink and Cisco Social Media Customer Care Road Show
September 06, 2011
How does your organization manage your brand, product, or service offerings through Twitter, Facebook and online forums? Cisco and Spanlink invite ...
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Spanlink Communications Achieves Cisco Advanced Unified Computing Technology Specialization
August 10, 2011
Spanlink adds capabilities to virtualize Collaboration applications in the data center and at the desktop Minneapolis, MN – August 10, ...
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Connecting With Customers! Spanlink to Speak at Contact Center Association Conference
August 03, 2011
This generation of purchasing power has more communication tools than ever before - and they want and expect to be able to use them! Companies that su...
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Spanlink Builds Mobile Social Media Application for Cisco CIUS Tablet
July 11, 2011
@Spanlink MobileMiner, developed for @CiscoSystems CIUS Tablet, debuting at #cl11 MINNEAPOLIS—July 11, 2011—Spanlink Communications,...
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Join Spanlink at Cisco Live!
July 07, 2011
Cisco Live 2011 July 10-14, 2011 Las Vegas, Nevada Are you planning to attend this year's annual Cisco Live conference? Spanlink will be there! C...
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Spanlink Communications Appoints Terry Brill CFO
June 20, 2011
New Leadership to Drive Expanded Offerings and Sales-Driven Strategy MINNEAPOLIS (June 20, 2011) – Spanlink Communications, a Cisco partner f...
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Spanlink and Cisco to Host Social Media Customer Care Events throughout Texas
June 09, 2011
Guest Speaker Ranked One of the 100 Most Influential People Online by Fast Company MINNEAPOLIS—June 9, 2011—Spanlink Commun...
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Four Key Points to Consider When Implementing a Social Media Strategy
May 26, 2011
You're wondering if your company should implement a Social Media strategy, or maybe you've already created a company Facebook page but you're not sure...
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Spanlink to Exhibit at NECCF Annual Vendor Expo on June 7, 2011
May 20, 2011
10th Annual Vendor Expo Tuesday, June 7, 2011 Gillette Stadium One Patriot Place, Foxborough, MA 02035 Visit Spanlink's booth at the 10th Annual N...
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See you in Vegas! Spanlink to Sponsor NICE Global Customer Conference
May 20, 2011
Interactions - NICE Global Customer Conference Monday, May 23 - Thursday, May 26, 2011 The Venetian & Palazzo Resort and Casino Las Vegas, NV ...
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Spanlink's VP of Engineering to Speak on Social Media and Give Live Demo at CTA Annual Conference
April 20, 2011
2011 CTA Annual Conference CTA's 25th Anniversary - What's New and What's in it for You? Thursday, May 12, 2011 The Great Hall, 180 East fifth Stre...
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Spanlink Communications Names Eric LeBow CEO
April 06, 2011
Vice President Takes Over Top Leadership Role MINNEAPOLIS – April 6, 2011 – Spanlink Communications, a Cisco partner focused on design...
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Spanlink to Speak and Exhibit at Contact Center Conference & Expo 2011 in Nashville, TN
February 18, 2011
Date: Monday, March 21 - Wednesday, March 23, 2011 Location: Gaylord Opryland Resort, Nashville TN Join innovative thought leaders at the Contact Ce...
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Spanlink to Present on Social Media in the Contact Center at Enterprise Connect
February 17, 2011
Attendees to learn how Social Media can improve the Customer Experience MINNEAPOLIS – Feb. 17, 2011 – Spanlink Communications, a l...
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The Social Customer Mentions Spanlink, Cisco for Social CRM
February 11, 2011
In an interview with John Hernandez, TheSocialCustomer.com blogger Lou Dubois talks about the importance of Social CRM and the necessity for businesse...
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Spanlink to Sponsor NECCF Spring Forum and Present on Social Media
February 10, 2011
The NorthEast Contact Center Spring Forum (NECCF) will be held on March 22 at the Henderson House located in Weston, MA. Join us as we explore Socia...
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Webinar: Spanlink Support: Safeguard your Contact Center
February 09, 2011
Date: Thursday, March 10, 2011 Time: 2 p.m. EST/11 a.m. PST (30 minutes) SafeGuard Monitoring Tools Outside-in monitor...
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Spanlink to Co-Present with Cisco at Conversational Commerce Conference
February 02, 2011
John Hernandez, Vice President and General Manager of Cisco’s Customer Collaboration Business unit, and Eric LeBow, Vice President of Professi...
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Spanlink Introduces Cloud-based Service to Help Businesses Track and Respond to Social Media Interactions
December 07, 2010
Spanlink SocialWatch Offers Companies a Hassle-free Way to Improve Customer Care through Social Media MINNEAPOLIS – Dec. 7, 2010 –Spanlin...
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Cisco Introduces Customer Collaboration Software to Help Businesses Track and Respond to Social Media
November 24, 2010
Cisco SocialMiner Offers Companies Ways to Increase Customer Interactions and Impact Lead Generation Opportunities Through Social Media SAN JOSE, Cal...
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Spanlink Appoints Roxann Swanson as VP of Sales
March 11, 2010
Former Cisco Executive Hired to Lead Spanlink’s Cisco Sales Practice MINNEAPOLIS – March 11, 2010 – Spanlink Communications...
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Spanlink Delivers Unified Communications Solution to Catholic Parish and School On Time, On Budget
February 11, 2009
SpanCom 200Flex provides Holy Name of Jesus with an affordable, easy-to-manage cross-campus phone system MINNEAPOLIS – Feb. 11, 2009 ...
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Spanlink Communications to Present at INTERNET TELEPHONY Conference & Expo East 2009
January 28, 2009
Clinton Fitch to Discuss Unified Communications at IP Communications Industry’s Leading Event at the Miami Beach Convention Center MINN...
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1-800 CONTACTS Deploys Cisco Unified Communications to Expand At-Home Agent Capabilities and Improve System Stability
January 28, 2009
Integrated contact center solution facilitates company growth and innovative telework program for employees January, 28, 2009 -- Cisco announ...
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