This generation of purchasing power has more communication tools than ever before - and they want and expect to be able to use them! Companies that support multiple ways to access the contact center can differentiate themselves and build brand loyalty.
Join Spanlink and our Director of Systems Engineering, Mike Lais, at the Contact Center Association Fall Conference in Phoenix this October 3-6! During the breakout session, "From Social Media to Chat: Connecting with Customers Using the Tools They Use," Lais will discuss innovative and cost-effective communication solutions to support any multichannel customer service center. All conference attendees are invited to this Technology Track Breakout Session on Wednesday, October 4 at 9:45 a.m. For more information, click here!
Can't wait?
For a sneak peek and demo of Spanlink's social media solutions, join our monthly social media webinar!
We'll be at the conference all week! To schedule some time to speak to Mike Lais, contact us here.