Title: Executive Think Tank - Emerging Customer Response Channels - KPIs in Social Response
Date: Thursday, February 17, 2011
Time: 12:00 p.m. - 1:00 p.m. EST
Space is limited; reserve your seat now!
Level Think Tank - Executive professionals who have the direct responsibility
for the “voice of the customer” and are specifically tasked with how they are
going to integrate a complex set of multichannel customer response
channels. Not an easy task, but strategically vital to the company.
past November, we published a detailed report on KPIs on Customer Response
with Social Media.
To see what this report is all about, click here.
webinar will explore further into the findings of the report, what the report
is telling us and how we can take actionable items and implement them today in