Transforming Contact Centers for more than 20 Years
Spanlink was founded in 1988 on the idea of empowering companies to communicate better based on leading technology and better tools and practices. Today we hold the same commitment to our customers, providing leading business communications solutions to enhance human interaction, employee productivity and the customer experience.
What We Do
For more than 22 years Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Our dialed-in consultative sales and deployment methodologies enable us to tailor each customer’s solution and support plan to fit their unique business needs. The benefit is more than incremental improvements, but transformational business improvements in productivity, efficiency and customer satisfaction.
How We Do It
We use a consultative approach from sales through support, where we meet with you to understand your business and your customers. Once we believe we understand your business, we design and implement a customized solution that meets your business objectives and will measurably improve your operation. After we implement the solution, we continue to support you with dedicated service engineers, proactive monitoring and continuous operational improvement analysis.
Why work with Spanlink? >