Proactive Approach to IP Communications System Management for Optimal Uptime, Reliability and Performance
At Spanlink Communications we know the job isn't complete at the end of the deployment. For that reason, we've built a support team of experts who not only react to calls regarding system performance and questions but also work proactively to notify you of available software updates, conduct audits, and monitor the ongoing health of your system. Proactive services ensure your system is the most current and optimized to handle your communications with the utmost reliability.
Trust the Support of the Company That Knows You
Spanlink has a depth of knowledge spanning from single-site enterprises, to multi-site contact centers to large distributed environments. We understand the level of commitment it takes to support them. Spanlink's Support Engineers have decades of cumulative telephony and contact center experience. The combination of our engineers’ experience in conducting previous Unified Communications deployments and years of experience in solving service requests is the knowledge to effectively and efficiently support your Unified Communications system.
Spanlink Support – US, CANADA (OR NORTH AMERICA) and EMEA
Spanlink’s Support Center in Minneapolis, MN, offers more than a place to call when something breaks. Our complete Customer Advocacy Center provides a range of proactive services to support the success of your IP Communications solution.