Spanlink has formed relationships with a wide-range of industry leading companies. We have a comprehensive program for resellers, opportunities to deliver sub-contracting professional services, and we share technology with key players in the industry.
Reseller Partners

Spanlink's Unified Communications platform is Cisco Systems, the market leader in Unified Communications. We came on board with Cisco in the very early stages of IP Telephony, and we were able to quickly leverage our business and technical knowledge of contact centers to become Cisco's leading provider of IP Contact Center solutions. Spanlink is a Cisco Silver Partner, ATP certified for ICM, CIS and Unified Contact Center Enterprise and MeetingPlace, and is IP Telephony certified.
Nuance is the global leader in voice automation, providing software and solutions to more than 1,000 companies worldwide. Spanlink leverages Nuance's industry leading speech technologies to provide Natural Language capabilities in the Concentric Customer Interaction Network based on Cisco's Unified Communications architecture. Nuance software and solutions enable Spanlink to provide voice automation services to companies that reduce costs, generate revenue, and help differentiate the customer experience they deliver to their customers.
Professional Services Partners
Spanlink provides its contact center expertise to a number of large telecom service providers and data networking partners. Spanlink utilizes its proven professional services methodology to deploy Customer Interaction Solutions at these partners’ customers’ sites. Please click here to go to the Services section of our website and learn more about our professional services.
Industry Networking Partners
Spanlink has partnered with the following organizations to offer our customers access to additional industry resources:
Response Design has proven and practical solutions to help contact centers reach new levels of performance. From detailed consultation to a wide array of process-oriented products, RDC® has the resources and expertise to ensure your call center is uncommonly efficient and effective.
Technology Partners
Avaya:
Spanlink is a member of Avaya’s DevConnect program.
Nortel:
Spanlink is a member of Nortel’s Open Developers tier in its Developer Program.