Industry Leading Partners:
Cisco
Cisco Systems, Inc. (DOW: CSCO) was founded in 1984 by a group of computer scientists from Stanford University. Today, the company is headquartered in San Jose, Calif. and is the worldwide leader in networking for the Internet. Networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks.
Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. "Welcome to the Human Network" is synonymous with Cisco as it enables all of us to be connected. A place where remote villages are included and your PDA is a stadium seat where home videos are experienced everywhere at once and Web applications mesh together to create dynamic experiences. On the human network, wonderful things happen everywhere as a result of being connected via the internet. The Internet is not simply a network of computers; it is a network of people and the network brings people together by eliminating boundaries and distances while expanding the reach of our individual efforts and passions. When people connect and collaborate, ideas and opportunities thrive. The Network, and Cisco, is the platform of the human network.
Spanlink partnered with Cisco in 2000 – the very early stages of IP Telephony. Spanlink quickly leveraged its our business and technical knowledge of contact centers to become Cisco's leading provider of IP Contact Center solutions. Spanlink is a Cisco Silver Certified Partner, a Master Certified Partner for Unified Communications, ATP certified for ICM, CIS and Unified Contact Center Enterprise and MeetingPlace, and is IP Telephony certified.
Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company has developed an all-in-one IP communications software suite that’s scalable and standards-based, offering single-platform architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point vendors. Founded in 1994 by Dr. Donald E. Brown and backed by more than 3,000 customers worldwide, Interactive Intelligence is an experienced leader delivering a comprehensive solution-set comprised of premise-based and hosted offerings, including software, hardware, consulting, support, education and implementation.
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Innovation -- As a consistent driving force behind the development of new business technologies, Interactive Intelligence’s “first-to-market” approach has made it a leading innovator.
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Experience -- Experienced in developing business communications solutions since 1994 and backed by more than 3,000 global customers, Interactive Intelligence brings the kind of maturity required to satisfy the most diverse enterprise requirements, including those of multi-national organizations.
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Value -- Interactive Intelligence helps customers increase revenue opportunities and operational efficiencies, reduce costs, and ensure investment protection through its all-in-one IP communications software suite and comprehensive global services.
Recent company awards include Business Week’s 2008 Hot Growth 50, FORTUNE Small Business magazine’s 2008 100 Fastest Growing Companies, Software Magazine’s 2008 Global Top 500 Software and Services Companies, and the 2008 Network World 200.