Software Apps Designed with the Customer in Mind
Spanlink’s team of expert engineers develop widgets and applications from the ground up that are specifically designed to extend the power of your business communications and contact center technology.When functionality isn’t available out of the box, we take it upon ourselves to develop customized applications that will provide the functionality you need.
"We are problem solvers. Our main goal is to deploy solutions that drive business results for our customers. If functionality isn't available out of the box, we make it happen."
Eric LeBow, CEO,
Spanlink
Spanlink Courtesy Callback
No one likes waiting on hold. With Spanlink Courtesy Callback, your customers can hang up and have the solution hold their place in queue – calling them back when an agent is available. Better yet, let them schedule a callback.
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Customer Survey Manager
Create and implement customer feedback surveys to ensure your customers are happy and receiving the variety and quality of services they desire.
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Spanlink Top Customer
Do you have customers calling into your contact center that you don’t want to wait on hold? With Spanlink Top Customer we can configure your solution so when designated customers call in, they automatically move ahead of the call queue.
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IVR Toolkits
Decrease application development time, increase application performance and deliver a better customer experience with Spanlink’s IVR Toolkits.
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