How much traffic can your network handle?

No matter how well voice applications are designed and deployed, if the underlying network is not properly architected and configured, the applications will not perform as required. A Voice Readiness Assessment (VRA) is a necessary step to ensure the applications will perform properly. To determine how well your contact center solution will be able to handle the expected level of voice traffic on your network, Spanlink recommends network configuration testing or a Voice Readiness Assessment (VRA).

Unified Communications and Contact Center solutions can place a significant load on your existing data network. The VRA is voice and network testing that examines network configuration and allows us to understand initially the impact your network may face from a voice and data perspective. Voice and network testing assures that the solution deployed will successfully align with your organization’s technical and business requirements.

The Voice Readiness Assessment tests the speed and quality of all LAN and WAN links, and will highlight any necessary changes your solution may require. Interested in setting up a Voice Readiness Assessment for your business?

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