Operating System Upgrade Service Release 2000.4.3aSR4 (win-OS-Upgrade-K9.2000-4-3a-sr4.exe)

 

Release date: 19 September 2006

Document Revision 1

Microsoft provides monthly releases of security hotfixes on the 2nd Tuesday of each month.  Cisco’s monthly OS Service Release is scheduled to post on the 3rd Tuesday of each month.

Cisco will continue to test and release Microsoft hotfixes that meet our criteria for Critical hotfixes in 1 business day.  Any applicable critical hotfix released by Microsoft will be added to the Cisco IP Telephony Operating System, SQL Server, Security Updates document with and explanation about whether or not it is critical for Cisco IP Telephony servers and when it will be released by Cisco.

Caution:  Do not apply this service release with OS version 2000.4.2 or previous OS release trains.  This service release is only compatible with the OS 2000.4.3 and 2000.4.3a release trains.  You should apply this service release to all servers in your cluster.  This installation causes call-processing interruptions and requires a reboot.  Close all programs before proceeding including Internet Explorer to avoid conflicts with the software being installed and/or upgraded.

General Note: If the following messages are displayed during the installation, please click “OK” and continue. These will not affect this upgrade. The causes for these messages are under investigation:
            * The Instruction at "0X0cda00dd8" referenced memory at "0X0cda00dd8". The memory could not be read. Click OK to terminate the program (CSCeb31088)
            * The Instruction at "0X000000000" referenced memory at "0X000000000". The memory could not be read. Click OK to terminate the program (CSCed45218)
            * AddAnonymousWebUserAccess failure during CallManager installations (CSCed27066)

Naming Convention Change

 

For operating system, SQL Server, and Cisco IP telephony application software updates, Cisco has replaced the term, support patch, with the term, service release.  Service releases provide the same functionality as support patches; that is, they provide bug fixes, etc.  

 

Review the file naming convention before you apply the software update.

 

<software_name>-<software version>_<sr(x)>

 

<software name> equals the name of the application; <software version> equals the maintenance release; <sr(x)> equals the version of the service release

 

For example, review the following file name:

 

win-OS-Upgrade-K9.2000-4-2sr2.exe

 

win-OS-Upgrade indicates that this file is an operating system upgrade file; K9 indicates that you download the file from the Cisco cryptographic website; 2000-4-2 indicates the operating system maintenance release version, and sr2 indicates that this file is the first version of the operating system upgrade service release.

Contents

This document contains information on the following topics.  Click the hyperlink to go directly to the section.

·         Cisco Notification Tools

This section provides information about how to receive email notifications when new updates post to Cisco Connection Online.

·         Information about This Service Release

This section provides general information and specifies the affected Cisco IP telephony applications, supported servers, and hotfixes that are automatically installed with this software update.

·         Installing the Service Release

This section provides procedures for installing this service release on supported servers.

·         Verifying Hotfixes By Using Microsoft Baseline Security Analyzer and QFEcheck

This section provides a list of hotfixes that Microsoft Baseline Security Analyzer and QFEcheck verify.  See this section if you want to verify which hotfixes exist on your server.

·         Uninstalling Hotfixes

This section provides information about how to uninstall the Microsoft hotfixes.

 

Cisco Notification Tools

 

Cisco CallManager Notification Tool: Cisco has replaced the current Cisco CallManager notification tool with a new, more robust notification tool that is based on your Cisco.com profiles.  This new tool delivers email notifications for individual Cisco voice products that you select.  Follow the steps below to sign up for the Cisco Voice Technology Group Subscription Tool:

 

·         Login with your Cisco.com account information at this link: http://www.cisco.com/cgi-bin/Software/Newsbuilder/Builder/VOICE.cgi

·         Select "CallManager Cryptographic Software including OS updates" to receive notification when new operating system updates are posted.

·         Select any other products updates that you wish to receive.

·         Click update at the bottom of the page.

·         Confirm your selections.

 

You may see this message at the bottom of the page: "Your Profile Currently Indicates that you do not wish to receive email from Cisco.”

 

To be able to receive information updates, you must update your email preferences.  Click on the link to update your email preferences (located in the Other Information section).  Click submit when you are done.  

 

If you have enabled email notification, you may exit now.  If you have not enabled email notification, then you will need to repeat the steps above.

 

This new software notification tool requires a valid Cisco.com login. If you do not currently have a Cisco.com password, please register with Cisco.com at: http://tools.cisco.com/RPF/register/register.do

 

Cisco PSIRT Advisory Notification Tool: This email service provides automatic notification of all Cisco Security Advisories that are released by the Cisco Product Security Incident Response Team (PSIRT).  Security Advisories, which describe security issues that directly impact Cisco products, provide a set of required actions to repair these products. To subscribe, click the following URL and perform the tasks as directed on the web page: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html#SecurityInfo

 

Information about This Service Release

 

Review the following information before you install the service release:

 

 

 

·       Minimum OS requirements: Any OS version upgraded with win-OS-Upgrade-K9.2000-4-3a.exe or Fresh install of OS 2000.4.3 or 2000.4.3a

 

·       Affected Cisco IP Telephony Applications:  All versions of Cisco CallManager and all compatible versions of Cisco IP Interactive Voice Response (IP IVR), Cisco IP Call Center Express (IPCC Express), Cisco Personal Assistant (PA), Cisco Emergency Responder (CER), Cisco Conference Connection (CCC), Cisco Customer Voice Portal (CVP), Cisco IP Queue Manager and Cisco MeetingPlace.

 

·        As of March 31, 2005 the Integrated Communications System (ICS-7750) is not supported by this and future OS service releases and is blocked from installing them.

 

        ·  Supported Servers:  All of the following Cisco Media Convergence Servers (MCS) and Cisco-approved, customer-provided Compaq/HP and IBM servers:

 

         IBM Servers:

·         IBM X340 Pentium III 1000MHz

·         IBM X342 Pentium III 1266MHz

·         IBM X330 Pentium III 800, 866, 933, 1000MHz

·         IBM X330 Pentium III 1266MHz

·         Cisco MCS 7815I-1000

·         Cisco MCS 7815I-2000

·         Cisco MCS 7815I-3000

·         Cisco MCS 7815-I1

·         Cisco MCS 7815-I2

·         Cisco MCS 7825I-3000

·         Cisco MCS 7825-I1

·         Cisco MCS 7825-I2

·         Cisco MCS 7835I-2400 

·         Cisco MCS 7835I-3000

·         Cisco MCS 7835-I1

·         Cisco MCS 7845I-2400

·         Cisco MCS 7845I-3000

·         Cisco MCS 7845-I1

 

        HP Servers:

·         Cisco MCS 7820/22

·         Cisco MCS 7825H-800

·         Cisco MCS 7825H-1133  

·         Cisco MCS 7825H-2266

·         Cisco MCS 7825H-3000

·         Cisco MCS 7825-H1

·         Cisco MCS 7825-H2

·         Cisco MCS 7830

·         Cisco MCS 7835H-733/1000

·         Cisco MCS 7835H-1266

·         Cisco MCS 7835H-2400  

·         Cisco MCS 7835H-3000

·         Cisco MCS 7835-H1

·         Cisco MCS 7845H-1400

·         Cisco MCS 7845H-2400

·         Cisco MCS 7845H-3000

·         Cisco MCS 7845-H1

               

 

      See the End-of-Life Policy for more details.

 

 

·         New HotFixes/Resolutions in this release: CSCsf26883, CSCsf10966, CSCsf25340, CSCsg01904, CSCsg01902, CSCsg01899, CSCsg01895, CSCsf17895, MS06-042 KB918899v3, MS06-053 KB920685

·         Install time: < 15 Minutes per server

·         Reboot required: Yes

·         Replaces previously posted files: 2000.4.3aSR1, 2000.4.3aSR2, 2000.4.3aSR3

·         Log File Location: C:\Program Files\Common Files\Cisco\Logs\OS

·         Known Caveats: Please refer to the ‘Known Caveats’ section below.

 

Note:  Apply this service release to all servers in your cluster.

Caution:  This installation causes call-processing interruptions and requires a reboot.  Close all programs before proceeding including Internet Explorer.

 

 

 

This service release includes the following hotfixes: 

 

Table:  Hotfixes That Are Included in the Service Release

Bulletin

Knowledge Base Article

or Cisco Defect

Description

1st Released in Support Patch/Service Release:

Uninstallation

Supported

 

MS04-003

Q832483

Buffer Overrun in MDAC Function Could Allow Code Execution

2000-2-5sr6 

No

MS04-028

KB833989

Buffer Overrun in JPEG Processing (GDI+) Could Allow Code Execution

2000.2.6sr4

Yes

MS05-009

KB885492

KB890261

KB887472

Vulnerability in PNG Processing Could Allow Remote Code Execution

2000.2.7sr2

Yes

MS05-026

KB896358

Vulnerability in HTML Help Could allow Remote Code Execution

2000.2.7sr5

Yes

MS05-027

KB896422

Vulnerability in Server Message Block Could Allow Remote Code Execution

2000.2.7sr5

Yes

MS05-030

KB897715

Cumulative Security Update in Outlook Express

2000.2.7sr5

Yes

MS05-032

KB890046

Vulnerability in Microsoft Agent Could Allow Spoofing

2000.2.7sr5

Yes

MS05-036

KB901214

Vulnerability in Microsoft Color Management Module Could Allow Remote Code Execution

2000.2.7sr6

Yes

MS05-040

KB893756

Vulnerability in Telephony Service Could Allow Remote Code Execution

2000.2.7sr7

Yes

MS05-041

KB899591

Vulnerability in Remote Desktop Protocol Could Allow Denial of Service

2000.2.7sr7

Yes

MS05-042

KB899587

Vulnerabilities in Kerberos Could Allow Denial of Service, Information Disclosure, and Spoofing

2000.2.7sr7

Yes

MS05-043

KB896423

Vulnerability in Print Spooler Service Could Allow Remote Code Execution

2000.2.7sr7

Yes

MS05-044

KB905495

Vulnerability in Windows FTP Client Could Allow File Transfer Location Tampering

2000.2.7sr8

Yes

MS05-045

KB905414

Vulnerability in Network Connection Management Could Allow Denial of Service

2000.2.7sr8

Yes

MS05-046

KB899589

Vulnerability in Client Services for Netware Could Allow Remote Code Execution

2000.2.7sr8

Yes

MS05-047

KB905749

Vulnerability in Plug and Play Could Allow Remote Code Execution and Local Elevation of Privilege

2000.2.7sr8

Yes

MS05-048

KB901017

Vulnerability in Microsoft Collaboration Objects Could Allow Remote Control Execution

2000.2.7sr8

Yes

MS05-049

KB900725

Vulnerability in Windows Shell Could Allow Remote Control Execution

2000.2.7sr8

Yes

MS05-050

KB904706

Vulnerability in DirectShow Could Allow Remote Code Execution

2000.2.7sr8

Yes

MS05-053

KB896424

Vulnerabilities in Graphics Rendering Engine Could Allow Code Execution

2000.4.2sr1

Yes

MS05-054

KB905915

Cumulative Security Update for Internet Explorer

2000.4.2sr2

Yes

MS05-055

KB908523

Vulnerability in Windows Kernel Could Allow Elevation of Privilege

2000.4.2sr2

Yes

N/A

KB831577

IIS Memory Leak when HTTP Compression Used

2000.4.2sr2

Yes

N/A

KB834010

DeadLock Occurs when Program Uses Certain WMI Calls

2000.4.2sr2

Yes

MS06-001

KB912919

Vulnerabilities in Graphics Rendering Engine Could Allow Code Execution

2000.4.2sr3

Yes

MS06-002

KB908519

Vulnerability in Embedded Web Fonts Could Allow Remote Code Execution 

2000.4.2sr3

Yes

N/A

CSCsd14924

KB823818

MPWeb IIS stop responding due to ASP buffering leading to out of memory

2000.4.2sr4

Yes

 

MS06-005

KB911565

Vulnerability in Windows Media Player Could Allow Remote Code Execution

2000.4.2sr4

Yes

MS06-006

KB911564

Vulnerability in Windows Media Player Plug-in with Non-Microsoft Internet Browsers Could Allow Remote Code Execution

2000.4.2sr4

Yes

N/A

CSCsd18255

SQL remains in Starting State or CCM fails to start after OS2000.4.2 upg

2000.4.2sr5a

No

 

CSCsd45211

Need to uninstall CScsd11211 after end of CommonWealth Games

2000.4.2sr6

No

MS06-013

KB912812

Cumulative Security Update for Internet Explorer (912812)  (Replaces MS05-054)

2000.4.2sr6

Yes

MS06-014

KB911562

Vulnerability in the Microsoft Data Access Components (MDAC) Function Could Allow Code Execution (911562)

2000.4.2sr6

Yes

MS06-015

KB908531

Vulnerability in Windows Explorer Could Allow Remote Code Execution (908531)

2000.4.2sr6

Yes

MS06-016

KB911567

Cumulative Security Update for Outlook Express (911567) (Replaces MS05-030)

2000.4.2sr6

Yes

 

CSCsd96901

KB911562 not identified after installation

2000.4.2sr6

N/A

MS06-018

KB913580

Vulnerability in Microsoft Distributed Transaction Coordinator Could Allow Denial of Service (replaces MS05-051 KB902400)

2000.4.2sr7

Yes

 

KB822720

The computer stops responding (hangs) on boot in Windows 2000 Server, or you receive a "Stop 0x00000080" error message when you add or remove a hot swap drive

2000.4.2sr7

Yes

 

CSCse04719

With 2 g RAM or more installed Memory.dmp file will be incomplete

2000.4.2sr7

No

 

CSCsd53918

MCS server rebooted with bugcheck

2000.4.2sr7

No

 

CSCsd95726

CD ROM icon missing after SR upgrade

2000.4.2sr7

No

 

CSCse47327

high cpu utilization by ccm.exe after upgrade to 2000.4.2sr7

Reverses out CSCsc55016 added in 2000.4.2sr7.

2000.4.2sr7a

No

MS06-021

KB916281

Cumulative Security Update for Internet Explorer (replaces MS06-013 KB912812)

2000.4.2sr8

Yes

MS06-023

KB917344

Vulnerability in Microsoft JScript Could Allow Remote Code Execution

2000.4.2sr8

No

MS06-024

KB917344

Vulnerability in Windows Media Player Could Allow Remote Code Execution

2000.4.2sr8

Yes

MS06-025

KB911280

Vulnerability in Routing and Remote Access Could Allow Remote Code Execution

2000.4.2sr8

Yes

 

CSCse32811

RealVNC allows remote access to Win2k server console without password

2000.4.2sr8

Yes

MS06-030

KB914389

Vulnerability in Server Message Block Could Allow Elevation of Privilege

2000.4.2sr8

Yes

MS06-031

KB917736

Vulnerability in RPC Mutual Authentication Could Allow Spoofing

2000.4.2sr8

Yes

MS06-032

KB917953

Vulnerability in TCP/IP Could Allow Remote Code Execution

2000.4.2sr8

Yes

 

CSCse54942

Undefined device on 7815I2 with OS 2000.4.3

 

2000.4.3aSR1

No

MS06-025

KB911280 v2

Vulnerability in Routing and Remote Access Could Allow Remote Code Execution

2000.4.3aSR2

Yes

 

CSCse61586

OS 2000.4.2 and 2000.4.3 missing drivers for USB DAT72 drive

2000.4.3aSR2

No

MS06-034

KB917537

Vulnerability in Microsoft Internet Information Services using Active Server Pages Could Allow Remote Code Execution (917537)

2000.4.3aSR2

Yes

MS06-035

KB917344

Vulnerability in Server Service Could Allow Remote Code Execution (917159)

2000.4.3aSR2

Yes

MS06-036

KB917344

Vulnerability in DHCP Client Service Could Allow Remote Code Execution (914388)

2000.4.3aSR2

Yes

 

CSCse79354

Remove fix for CSCsd62235 in 2000.4.3aSR2

2000.4.3aSR2

No

MS06-040

KB921883

Vulnerability in Server Service Could Allow Remote Code Execution (921883)

2000.4.3aSR3

Yes

MS06-041

KB920683

Vulnerability in DNS Resolution Could Allow Remote Code Execution (920683)

2000.4.3aSR3

Yes

MS06-042

KB918899

Cumulative Security Update for Internet Explorer (918899)

2000.4.3aSR3

Yes

MS06-044

KB917008

Vulnerability in Microsoft Management Console Could Allow Remote Code Execution (917008)

2000.4.3aSR3

Yes

MS06-046

KB922616

Vulnerability in HTML Help Could Allow Remote Code Execution (922616)

2000.4.3aSR3

Yes

MS06-051

KB917422

Vulnerability in Windows Kernel Could Result in Remote Code Execution (917422)

2000.4.3aSR3

Yes

MS06-045

KB921398

Vulnerability in Windows Explorer Could Allow Remote Code Execution (921398)

2000.4.3aSR3

Yes

MS06-049

KB920958

Vulnerability in Windows Kernel Could Result in Elevation of Privilege (920958)

2000.4.3aSR3

Yes

MS06-050

KB920670

Vulnerabilities in Microsoft Windows Hyperlink Object Library Could Allow Remote Code Execution (920670)

2000.4.3aSR3

Yes

 

CSCse08287

MCS OS SR needs to check for and report back errors

2000.4.3aSR3