Adams and Reese LLP
“We contacted Spanlink the day after Hurricane Katrina to start the recovery process. Spanlink shipped the infrastructure to our Baton Rouge location overnight and restored our systems immediately. This allowed our firm to be productive and out in front of the competition.”
- David Erwin, Chief Information Officer of Adams and Reese LLP Click here for the complete case study.

 

Advancial Federal Credit Union
"When we went to Cisco for a solution, they recommended Spanlink as their top gun. We have not been disappointed. We had an aggressive implementation goal of six months, and Spanlink met it. In the two years we've had the system up and running, there hasn't been a support issue that hasn't been resolved."
- Larry Burwell, VP of Information Technology, Advancial Federal Credit Union Click here for the complete case study.

 

EECU
"The IPCC deployment was as clean of an installation of a major project as we've ever had at EECU….The solution came up without an issue, and when it did come live, the support we had was just fantastic."
- Tom Gemetti, EECU Click here for the complete case study.

 

Embarcadero
"Working on a migration from our TDM environment to VoIP, I anticipated that we'd need to work with a minimum of three vendors to get the project in. But Spanlink managed the complete process. They were wonderful."
- Doris Mosblech, Network Manager, Embarcadero Systems Click here for the complete case study.

 

gem

Based in Northern Ireland, gem provides multi channel, multi lingual contact center services to global organizations. These video clips profile gem’s business strategy for adding IP Communications as an optional communication channel for their customers, and two gem customer examples leveraging IP Communications.

*Note - to view the videos listed below in a larger window, right click on the hyperlink and select Open in New Window
gem customer overview - 3.31 minutes	Video - 300k
	Video - 56k
Success story at Tourism Ireland - 1.34 minutes	Video - 300k
	Video - 56k
Success story at a leading global bank - 1.24 minutes	Video - 300k
	Video - 56k

North Texas Tollway Authority
"NTTA is extremely pleased with the recent implementation by SBC and Spanlink of the Cisco IPCC product and complex IVR self-service application in our Customer Service Center. The implementation was virtually seamless to our end-users and customers, which is an absolutely incredible feat for a project of this scale. The professionalism and technical skills of Spanlink and SBC were the key to the success of the project and NTTA feels very fortunate to have had these resources on our team for such an important project."
- Rick Herrington, Assistant Executive Director Click here for a press release.