“This achievement demonstrates Spanlink’s wide range of technical skills that go well beyond contact center technologies,” said Brett Shockley, CEO of Spanlink Communications. “It reflects our investment in our customers and a proven track record for providing complete unified communications solutions that transform the way companies communicate, internally and with their customers, for dramatic improvements in their business.”

"To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” said Richard McLeod, director of Unified Communications for Worldwide Channels at Cisco. “The Master Unified Communications Specialization validates and rewards Cisco channel partners like Spanlink for developing solution centric practices around unified communications.”

The Master Unified Communications Specialization is designed to recognize an elite group of channel partners who have the most in-depth technology skills built on a track record of customer success in selling, deploying and supporting sophisticated Cisco Unified Communication solutions. 
To achieve the Master Unified Communications Specialization, channel partners must first attain the Advanced Unified Communications Specialization. Channel partners must then meet a series of stringent requirements in three categories:  Technology Capabilities, Sales Expertise, and Lifecycle Services. Channel partners must possess a number of Cisco and industry-standard technical certification requirements, including a Cisco Certified Internetwork Expert (CCIE) certification in voice, must demonstrate the capability to integrate multiple, unified communications solutions through five customer references and show evidence that they have the infrastructure to support a full menu of Lifecycle Service offerings and capabilities with emphasis on Day 2 support and optimization services.
More information regarding the Master Unified Communications Specialization can be found at: http://www.cisco.com/web/partners/program/specializations/ucom/master/index.html

The Cisco Channel Partner Program is designed to reward channel partners for the value they deliver to customers. Select, Premier, Silver and Gold certifications represent integrated technology breadth; SMB, Express, Advanced, and Master specializations represent technology skills depth.
About Spanlink Communications
Spanlink Communications is a leading provider of customer interaction and business communications solutions that leverage VoIP-based unified communications technology. Spanlink Communications applies expert planning, migration, integration and support services to tailor each customer’s solution and support plan to its business needs for transformational business improvements in productivity, efficiency and customer satisfaction. Find news and information at www.spanlink.com