Spanlink Appoints Roxann Swanson as Vice President of Sales
March 11, 2010 – Spanlink Communications today announced that former Cisco Executive Roxann Swanson has joined the company as vice president of sales. In her new role, effective March 22, Swanson will oversee the sales organization of Spanlink’s Cisco practice. [More]

Communications Technology Association of Minnesota -- March Luncheon
Date: March 9, 2010
Time: 11:30 a.m. - 1:30 p.m.
Location: Wilder Center - St. Paul, MN
Topic: Collaboration Tools
Sponsored by Spanlink

Learn more and register here! [Visit Link]

Free CCNG Networking Event in Atlanta
Date: Wednesday, March 10, 2010
Time: 8 a.m. - 12 p.m.
Location: Philips Healthcare - Alpharetta, GA
Topic: Rip & Replace Vs. Blend & Extend
Guest Presenters: Philips Healthcare & DialAmerica
Sponsored by Spanlink and Interactive Intelligence

Space is limited -- Register today! [Visit Link]

Free CCNG Networking Event in Dallas
Date: Wednesday, May 5, 2010
Time: 8 a.m. - 12 p.m.
Location: Metlife Home Loans -- Irving, TX
Topic: Rip and Replace or Blend and Extend
Guest Presenter: Metlife Home Loans
Sponsored by Spanlink and Interactive Intelligence

Space is limited -- Register today! [Visit Link]

Spanlink and Cisco to host Consultant and Analyst Briefing via Telepresence
Date: Thursday, Jan. 28, 2010
Time: 1 p.m. Eastern / 10 a.m. Pacific
Telepresence Locations: Sacramento, CA; San Jose, CA; Los Angeles, CA; Irvine, CA; San Diego, CA; and Phoenix, AZ
Duration: 2 hours, with lunch following
Register today! [More]

Spanlink to Speak at ITExpo East
Spanlink's Eric LeBow will participate in a panel discussion focused on “Best of Breed vs. Best of Suite” on Thursday, Jan. 21 at 4 p.m. Eastern at TMC’s ITEXPO East 2010 conference being held at the Miami Beach Convention Center in Miami, Fla. [More]

Free Webinar: Five Steps to Getting Started with Social Media in the Contact Center
Date: Tuesday, Jan. 19, 2010
Time: 1 p.m. Eastern / 10 a.m. Pacific
Duration: 60 minutes
Brought to you by Cisco
Register today! [Visit Link]

Interact with Us! Join us for Happy Hour at IT Expo
Date: Thursday, Jan. 21, 2010
Time: 5 p.m. - 6:30 p.m.
Location: ITExpo East -- Miami Beach Convention Center, Room A107
Sponsored by Spanlink & Interactive Intelligence [Visit Link]

Free Webinar: Best Practices that Boost Results for Contact Centers
in the Accounts Receivable Management Industry
Date: Wednesday, Jan. 27, 2010
Time: 11:00 am PT/2:00 pm ET
Duration: 60 minutes
Sponsored by Spanlink & Interactive Intelligence [Visit Link]

Webcast: Sneak Peek of What You'll Learn at the Upcoming CCNG Philadelphia Event
In this short video, New Era Tickets gives you a snapshot of what they plan to cover in detail at the upcoming CCNG Philadelphia event, including what drove New Era to deploy a new communications solution, the processes they went through to determine what solution was best for them and the positive implications it has had for their business. [More]

Free CCNG Networking Event in Philadelphia, PA
Date: Wednesday, Dec. 9, 2009
Time: 8:30 a.m. - 12 p.m.
Location: The Westin Philadelphia - Philadelphia, PA
Topic: Rip & Replace Vs. Blend & Extend; How do you know it's time to update your contact center's technology and should you rip and replace or integrate?
Guest Presenter: Thatcher Young, Contact Center Operations Director, New Era Tickets
Sponsored by Spanlink and Interactive Intelligence

Space is limited -- Register today! [Visit Link]

Processor.com: Unified Communications -- A Strategy
Eric LeBow, Spanlink VP of Business Transformation discusses with Processor.com how to streamline deployment and avoid the stumbling blocks in UC implementations. [More]

UC Strategies.com: Interactive Intelligence and Spanlink Linked Together
Oct. 24, 2009 -- Blair Pleasant, President & Principal Analyst with COMMfusion and UCStrategies.com contributing author writes about Spanlink and it's partnership with Interactive Intelligence.
[More]

Spanlink Deploys Cisco Solution for Knight Transportation
Aug. 31, 2009 – Nationwide truckload company reduces operating expenses and captures more business with the help of Spanlink Communications and Cisco Unified Contact Center Enterprise (UCCE). Knight goes from managing 31 separate phone systems, down to one. [More]

Spanlink and Cisco Customer to Present at SpeechTEK
August 20, 2009 – The Colorado Department of Labor and Employment (CDLE) will be presenting at SpeechTEK Conference and Exposition next week. The customer will be presenting a case study based off the company’s Cisco and Spanlink deployment. [More]

Spanlink to Present Two Sessions at ITEXPO West 2009
August 20, 2009 – Spanlink’s vice president of Business Transformation, will present on two panels at TMC’s INTERNET TELEPHONY® Conference & EXPO West 2009 event being held at the Los Angeles Convention Center Sept. 1-3. [More]

Spanlink to Resell Interactive Intelligence Unified IP Business Communications Solutions
Aug. 6, 2009 -- The “Elite Partner” agreement authorizes Spanlink to sell, deploy and support Interactive Intelligence unified IP business communications solutions. Spanlink will build out sales, systems engineering, professional services and support teams dedicated to the Interactive Intelligence product portfolio. [More]

Spanlink Communications Wins National Cisco Capital Partner of the Year Award
July 29, 2009 -- “We value our Cisco partnership and are pleased with this recognition. Cisco capital offers creative financing options that help customers and the partner community,” said Scott Christian, CEO of Spanlink Communications. [More]

Webinar: Knight Transportation and EDI Express Present Case Studies
In the recording you’ll hear Knight Transportation’s VP of Information Services discuss how the company is estimating a $1 million economic impact annually. In addition, you’ll hear from EDI Express’ Deployment Director on how the company is saving more than $48,000 per year in long distance and carrier expenses. [More]

Video Series: The Power of Home-Based Agents
In this series, we’ll be bringing you 5-minute videos on the power of unified communications (UC) that will help you further understand UC and enable you to build your own business case. This is the second video of this series, and focuses on "The Power of Home-Based Agents." Select "More" to watch the short, 5-minute video. [More]

Spanlink Communications Ranked Among North America’s Top 500 Technology Integrators by Everything Channel
June 18, 2009 – Spanlink Communications has been recognized by Everything Channel as one of North America’s top technology integrators. Spanlink placed number 401 in the 15th annual VAR500 ranking. [More]

Video Series: Demonstrating the Power of Unified Communications
In this series, each month we’ll be bringing you 5-minute videos on the power of unified communications (UC) that will help you further understand UC and enable you to build your own business case. The first of this series focuses on “The Value of Virtualization.” Select "More" to watch the short, 5-minute video. [More]

What exactly is UC?
Confused by all the concepts and terms around Unified Communications? We're here to help! Read Spanlink's recent blog post to help break down all the countless definitions of UC and related topics such as Presence and Collaboration. [More]

Spanlink Delivers Unified Communications Solution to Catholic Parish and School On Time, On Budget
Feb. 11, 2009 -- Holy Name of Jesus, a Catholic parish and school, is communicating more efficiently with staff, parents and parishioners today, after deploying SpanCom 200Flex, a Spanlink Communications pre-packaged unified communications solution. [More]

1-800 CONTACTS Deploys Cisco Unified Communications to Expand At-Home Agent Capabilities and Improve System Stability
January, 28, 2009 -- Cisco announced today that 1-800 CONTACTS is deploying Cisco Unified Contact Center Enterprise to help it manage growth and increase uptime. Cisco partner Spanlink deployed a solution using Cisco Unified Communications that can easily expand as the company grows, and seamlessly accommodate the company’s contact center employees who work from their homes. [More]

Spanlink Communications to Present at INTERNET TELEPHONY® Conference & EXPO East 2009
Jan. 28, 2009 — Spanlink Communications today announced that its Unified Communications Product Manager Clinton Fitch will present on a panel titled, Unified Communications Basics at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2009. The panel will take place on Monday, Feb. 2, 2009, at the Miami Beach Convention Center in Miami, Fla. [More]

Spanlink Accelerates Business Communication With Bundled Unified Communications Solutions
Nov. 11, 2008 – Spanlink Communications introduced today three pre-packaged UC solutions designed to give small to mid-sized businesses affordable, comprehensive and easy-to-manage collaborative communications solutions. Built on hardware and software solutions from Cisco Systems, the bundled offerings integrate collaboration tools such as email, voicemail, desktop video, fax, instant messaging and other communications capabilities, making it easier than ever to communicate with customers and colleagues. [More]

Spanlink Communications Names Scott Christian CEO
Oct. 14, 2008 – Spanlink Communications announced today that the company’s board of directors appointed Chief Financial Officer Scott Christian as president and chief executive officer. [More]

Spanlink Celebrates 20 Years!
On August 8, 2008 Spanlink will be celebrating its 20th Anniversary. We are proud to celebrate the first 20 years of Spanlink’s history and look forward to sharing many future successes. [More]

Spanlink Attains Gold Certified Partner Status in Microsoft Partner Program
July 31, 2008 — Spanlink today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with competencies in Information Worker and Networking Infrastructure Solutions. As a Gold Certified Partner, Spanlink has demonstrated proficiency with Microsoft technologies and has proven its ability to meet customers’ needs.
[More]

University of Minnesota Honors Spanlink CEO with Outstanding Achievement Award
June 3, 2008 - The award honored Brett Shockley, Spanlink CEO, president and cofounder, as an individual who has attained unusual distinction and demonstrated outstanding achievement and leadership in his chosen profession on a community, state, national and international level. [More]

LiteScape Announces Reseller Partnership with Spanlink Communications
March 19, 2008—LiteScape Technologies, Inc. today announced that Spanlink Communications will resell its award-winning Unified Communication (UC) applications. The partnership enables Spanlink to provide its customers with powerful, agile solutions that deliver organizational competitiveness and agility. [More]

Spanlink Communications to Establish Calabrio Software Division as a Separate Company
October 16, 2007– Spanlink Communications today announced it intends to spin off its Calabrio Software division. Calabrio, Inc. will operate as a separate, independent company [More]

Spanlink Communications Recognized by Cisco as a Customer Voice Portal Authorized Technology Provider
July 2, 2007 - This designation recognizes Spanlink for demonstrating the requisite expertise in deploying Cisco Unified Customer Voice Portal.
[More]

Spanlink Achieves Cisco Master Unified Communications Specialization
June 25, 2007 - Spanlink recognized for Cisco Master Unified Communications Specialization. [More]

April 17, 2007 Spanlink Wins 2007 Product of the Year Award
Managed Services Awarded 2007 Products of the Year by CallCenter Magazine [More]

February 20, 2007 Spanlink Separates Products and Services Businesses
Spanlink Forms New Products Division Called Calabrio Software; Systems Integration Division Remains Spanlink Communications [More]

February 12, 2007 Spanlink Receives TMC Labs 2006 Innovation Award from Customer Interaction Solutions® Magazine
Spanlink® Quality Management Singled Out for Outstanding Innovation [More]

January 17, 2007 Spanlink CEO to Present Keynote at Internet Telephony Conference & EXPO East 2007
[More]

January 9, 2007 Spanlink Adds CFO to Executive Team
[More]

December 12, 2006 Spanlink CEO Wins Tekne Leadership Award
[More]

November 20, 2006 Spanlink Mobile Supervisor Workstation Awarded “Best of Show” at Internet Telephony® Conference & Expo West 2006
[More]

October 11, 2006 Spanlink Introduces Mobile Supervisor Workstation
[More]

October 2, 2006 Spanlink CEO, Brett Shockley, Named Tekne Award Finalist
[More]

September 29, 2006 Spanlink and Response Design Corp. to Present Conference Session at INTERNET TELEPHONY® Conference & EXPO West 2006
[More]

August 15, 2006 Spanlink Acquires Calabrio, Inc., a Leading Provider of Workforce Management and Scheduling Software
[More]

15 août, 2006 Spanlink acquière Calabrio inc. chef de file dans la gestion des effectifs
[More]

July 11, 2006 Spanlink Receives Communications Solutions™ Magazine’s “Product of the Year” Award for 2005
[More]

June 12, 2006 Spanlink Chairman, CEO and Co-founder Brett Shockley Named Ernst & Young Entrepreneur Of The Year ®
[More]

March 6, 2006 Spanlink Introduces New Quality Management and Question Answering Products Offer at VoiceCon in Orlando
[More]

March 2, 2006 Spanlink Products Awarded 2005 "Product of the Year" by Two Top Industry Publications
[More]

December 6, 2005 Spanlink Announces Ongoing Momentum with New Enterprise VoIP Projects
[More]

October 26, 2005 Spanlink Announces New Managed Services Offering
[More]

September 13, 2005 Spanlink Hires Vice President of Worldwide Sales
[More]

August 30, 2005 Spanlink Expands International Presence
[More]

August 10, 2005 Spanlink Awarded New Natural Language Information Retrieval Patent
[More]

July 26, 2005 Spanlink Names Michael Stack VP of Sales, Central Region
[More]

July 11, 2005 Spanlink Secures $12 Million in Series A Funding
[More]

June 13, 2005 TCF Bank Improves Customer Service With VoIP System from Spanlink
[More]

May 17, 2005 Spanlink Expands Executive Team
[More]

March 28, 2005 Spanlink Continues Expansion by Acquiring Norstan’s Cisco Business Practice from Black Box Corporation
[More]

February 7, 2005 Spanlink introduces CentralControl 2.1 for Distributed Enterprises
[More]

February 7, 2005 STA to Bundle Concentric Solutions in Express CTI Offer
[More]