MINNEAPOLIS, Minn. – Technology Marketing Corporation (TMC®) announced today that Brett Shockley, CEO, Spanlink Communications, Inc., will present a keynote address at Internet Telephony Conference & EXPO East 2007 being held January 23-26 at the Broward County Convention Center in Ft. Lauderdale, Fla.
Shockley’s address, open to all registered attendees, will take place Thursday, Jan. 25 at 10 a.m. EST. The presentation, entitled "Discovering the Transformational Power of Unified Communications," will explore the fundamental concepts of a unified communications strategy and demonstrate how real enterprises have implemented the concepts for big-time results.
"The unified communications concept is changing the nature of customer interaction," Shockley said. "I'm honored to be presenting this keynote and look forward to discussing how enterprises can use unified communications approaches to improve customer service while saving time and money."
INTERNET TELEPHONY Conference & EXPO™, held since 1999, is the world’s largest and best-attended IP Communications trade show. Featuring four days of educational sessions, featured speakers, networking events, and exhibit hall interaction, the event is expected to attract over 7,000 attendees.
About Spanlink Communications, Inc.
Spanlink Communications is a leading provider of customer interaction solutions that leverage VoIP-based unified communications technology. With nearly 20 years experience, Spanlink provides customer interaction, workforce optimization and system management software that helps customers exploit the benefits of virtual unified communications networks for business transformation. Spanlink applies expert planning, migration and support services to tailor each customer's solution and support plan to its business needs for transformational business improvements in productivity, efficiency and customer satisfaction. Find news and information at http://www.spanlink.com/.
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 2,500 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces Communications Developer Conference, IMS Expo, and Call Center 2.0 Conference. For more information about TMC, visit http://www.tmcnet.com/.
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