Spanlink Communications, a leading IP communications and contact center solution provider, today announced the acquisition of Norstan’s Cisco business practice from Black Box Corporation, including customer contracts, its sales pipeline and projects in progress.

The acquisition is effective immediately, and terms of the deal were not disclosed.

The acquisition quickly expands Spanlink’s sales and deployment footprint, giving the company a greater presence in California, Arizona, Illinois, New Jersey and at the company’s Minneapolis headquarters. The acquisition also deepens its technical services business and provides additional products and services for customers. The purchase increases Spanlink’s employee base by 20 percent and adds 50 customers.

“Spanlink is committed to providing customers with the most cost effective business communications possible," said Spanlink CEO Brett Shockley. “Spanlink provides software to help enterprises fully leverage the power of VoIP to control capital and operational expenses and has an industry-leading team with tremendous expertise in the business issues and technologies relative to IP communications. This strongly differentiates Spanlink from its competitors and the acquisition of Norstan’s Cisco business practice further strengthens our offerings.”

About Spanlink Communications
Spanlink Communications is a leading provider of IP communications and contact center software and services. Spanlink makes it possible for distributed enterprises to leverage VoIP to solve their communications-related business problems - with the right platform, the right products and the proven proficiency required for distributed environments. The benefit for our customers is a scalable, supportable solution that truly optimizes enterprise-wide communications for efficiency, productivity and customer satisfaction. Spanlink is a leading provider of Cisco Systems IP Communications and IP Contact Center products. Find news and information at


Trademark reference: Spanlink, Spanlink Communications, CentralControl and the Spanlink Communications logo are registered trademarks of Spanlink Communications. All other company or product names mentioned may be the trademarks of their respective owners.

For Immediate Release:
Niki Larsen, Weber Shandwick

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